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GalleyCare
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GalleyCare service

GalleyCare Service

With the introduction of GalleyCare, Welbilt is further boosting its service support in the Marine sector, helping to keep costs down and performance up. It offers support, maintenance, repair (including all spare parts) and monitoring of galley equipment.

Food is an integral part of a cruise offer – clients such as Princess, Viking, Saga, P&O, Fred Olsen, Oceana and Cunard, amongst others, rely on Welbilt to keep their galley equipment operating 24/7 365 days of the year. 

GalleyCare service ensures that galleys run smoothly and are regularly maintained. It includes: 

  • Worldwide remote maintenance by phone or email
  • Lifetime fleet equipment evaluation and monitoring
  • A 5-star maintenance package with on-board maintenance and the latest software updates
  • Responsive and comprehensive repair service for unexpected breakdowns
  • Guaranteed delivery and installation of OEM original parts

In addition, GalleyCare provides training for the cruise liner's culinary team, giving both technical and culinary knowledge. The training can be customized for each customer, face-to-face or delivered remotely by video. 

Welbilt GalleyCare provides peace of mind for a portfolio of brands including Cleveland™, Convotherm®, Crystal Tips™, Delfield®, Frymaster®, INDUCS®, Merco®, Merrychef®, Multiplex®, WMaxx™, Ambach® and Egro®.